Satisfaction Guarantee

Your satisfaction is our guarantee! As a family-owned and operated business based in Texas, we started because our family loves trampolines as much as yours does and we wanted to bring a personal touch to purchasing a trampoline you don’t get when you buy from a big box store. We will do everything we can to make your shopping experience with us easy and enjoyable. We back that pledge up with our four-part satisfaction guarantee.

Low Price Guarantee

Our Low Price Guarantee gives you assurance that you’re getting the best deal anywhere online. Here’s our promise to you: if you find the same exact product available for a better price on another web site, we’ll beat it (if you haven’t ordered yet) or we’ll refund you the difference (if you bought it from us within the last 7 days). Some restrictions apply – see details.

Quality Guarantee

We strive to sell only the finest quality products from reputable manufacturers who generally back their products with warranties. We sell only new products – no refurbs, no open-box items, no used items – everything is BRAND NEW.

Privacy Guarantee

Everything is fully encrypted throughout the ordering process and your personal/credit card information is safe and secure. Further, we promise to protect your privacy. We won’t ever retain credit card information and will only contact you regarding existing orders (either by email or phone) or if you give us permission to do so.

Shipping Guarantee

We’ll process your order and arrange shipping within 3 business days (usually faster) and keep you updated on the status every step of the way. You can contact us during regular business hours with any questions you have. Our Returns & Exchanges Policy provides assurance that we’ll take care of you in the off chance that you have any problems with your purchase.